Structured Process Improvement in Facilities Management Organisations using the “SPICE FM” Approach
نویسنده
چکیده
Facilities Management is a newly emerging and fast growing business sector. Currently there is limited research in process improvement in this sector. This paper discusses SPICE FM, a research project, which developed a process improvement framework for FM. The paper explains the SPICE FM framework, research methodology and well as a case study in implementing the framework.
منابع مشابه
Structured Process Improvement in Facilities Management Organisations using the “SPICE FM” Approach
Facilities Management is a newly emerging and fast growing business sector. Currently there is limited research in process improvement in this sector. This paper discusses SPICE FM, a research project, which developed a process improvement framework for FM. The paper explains the SPICE FM framework, research methodology and well as a case study in implementing the framework. Background This pap...
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